At Crown Casino, we're committed to providing a safe and responsible gaming environment. Your wellbeing is our priority.
Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Crown Casino is committed to promoting responsible gaming and providing support to those who need it.
Remember: Gambling is a form of entertainment with an element of risk. The odds are always in favour of the house, and you should never gamble more than you can afford to lose.
We provide a range of tools to help you maintain control over your gaming activities:
Set daily, weekly, or monthly limits on how much you can deposit into your account. These limits help you stay within your budget.
- • Daily deposit limits
- • Weekly deposit limits
- • Monthly deposit limits
Control how long you spend gaming with session time limits and reminder notifications.
- • Session time limits
- • Activity reminders
- • Reality check notifications
Take a break from gambling by excluding yourself from your account for a set period.
- • 24-hour cool-off period
- • 7-day self-exclusion
- • 30-day self-exclusion
- • Permanent self-exclusion
Access detailed information about your gaming activity and set additional restrictions.
- • Activity history and reports
- • Loss limits
- • Wager limits
It's important to be aware of the signs that gambling may be becoming a problem. If you recognise any of these signs in yourself or someone you know, please seek help:
Spending more time or money gambling than you can afford
Borrowing money or selling possessions to fund gambling
Feeling guilty or anxious about your gambling
Neglecting work, family, or social commitments due to gambling
Chasing losses or trying to win back money
Lying to others about the extent of your gambling
Gambling to escape problems or relieve negative feelings
Difficulty controlling or stopping your gambling
If you're concerned about your gambling or someone else's, help is available. These organisations provide free, confidential support 24/7:
24/7 counselling and support for problem gambling
Crisis support and suicide prevention
Peer support groups for problem gamblers
Decide how much you can afford to lose before you start playing, and stick to it.
Decide how long you'll play and take regular breaks. Don't let gambling interfere with other activities.
Accept that losses are part of the game. Trying to win back losses often leads to bigger losses.
Avoid gambling when you're emotional, stressed, or under the influence of alcohol or drugs.
Make sure gambling doesn't replace time with family, friends, work, or hobbies.
Learn the rules and odds before playing. Remember that all casino games favour the house.
It is illegal for anyone under 18 years of age to gamble at Crown Casino. We take underage gambling prevention seriously and employ strict verification measures.
For Parents and Guardians: We recommend using parental control software to restrict access to gambling websites. Talk to your children about the risks of gambling and monitor their online activities.
All new accounts are subject to age verification, and we reserve the right to request identification documents at any time. Accounts found to belong to minors will be immediately closed, and any funds forfeited.
Our dedicated support team is available 24/7 to assist with responsible gaming tools and answer any questions you may have.